Shipping and Returns
Shipping:
- All orders have varying shipping rates, depending on weight.
- We offer 3-4 day or faster business day shipping.
- Orders are processed and shipped out within 2-3 business days.
- FREE local pickup is available and can be chosen at checkout.
Returns:
- We Only Offer Store Credit, We Do Not Issue Refunds.
- If you're not satisfied with your purchase, simply return the item(s) within 14 calendar days. Any returns received past our policy will be rejected.
- Items must be returned unworn, unwashed, scent and make up free with tags attached. This includes smoke, deodorant and perfume.
- Shoes must be returned in the original box inside packaging to avoid damage to the box during shipment.
- Please email us or Facebook message us to imitate your return
Pre-Orders, Jewelry, Items discounted 25% or more, Clearance, & Custom Items.
Please allow up to 48 Hours to receive your Store Credit via Email.
Damages or Defects.
- We must be notified within 48 hours of any damaged or defective items. Please email us or message our Facebook page and include pictures of the damaged item and packaging.
How to Return:
- We do not issue prepaid return labels. You are responsible for the return cost.
- Please include your name and order number on the package. We recommend that you insure your return and get proof of delivery in case your package is lost in transit.
Return Address:
Down Yonder Boutique
443 East Madison St
Houston, MS 38851.